Trust me. You will get my business and that of any Marine that moves into the neighborhood.   S. White, Fredericksburg, VA
	I just wanted to send a little “Thank you” for sending me out a service technician first thing this morning due to my air conditioning not functioning. I realize you have zillions of customers and I could have had to wait till next week for service. My daughters need to have a cool atmosphere is essential as the heat tends to set off her seizures. I am very grateful for the fast and efficient service I received today as always by Pirrones. He treated me with the respect a customer is due and took the necessary steps to repair my unit. He also took the time to explain to me what was wrong with my system which I very much appreciate. He was very courteous and I was very pleased with my overall visit.   T. Murphy, Lorton, VA
	As a homeowner, I’ve met some inexperienced technicians in my time. And for a moment, I was beginning to lose confidence in their ability to fix things around my house. This is – until I met Mr. Devon Kelley from Pirrone’s Heating & Cooling. On 18 July 2007, Mr. Kelley was dispatched to my residence to repair my upstairs air condition that had stopped working. Upon his arrival, it took him no time to diagnose the problem and repair the system. I was totally impressed with his expertise, technical ability, display of confidence, and the professionalism he displayed. My wife especially appreciated his friendly and courteous attitude. This not only reflects greatly on Mr. Kelley, but also on Pirrone’s Heating & Cooling, Inc.   P. Minott, Stafford, VA
	I have had service and parts replacement from Pirrone’s six times in the last year and a half. Four were for maintenance and two were fix-its. The entire staff, from the people in the office to the staff that come out to my home are Awesome. They are always polite and courteous. They are honest and always thorough. They always take as much time as needed to explain things to me. Their always here faster than I expect. If they are running late, even 10 minutes, they will call to make sure it is not an inconvenience. I can’t speak highly enough about Pirrone’s. I will never go anywhere else!   W. Johnson-Nelson, Fredericksburg, VA
	I am a retired United States Air Force First Sergeant and a Middle School Counselor. I say this to let you know that I know and respect people! Your technician is the exception! He’s Top in my book!! He sets the standard for performance!! When he left my home, he left me with a feeling of being well taken care of and relief! He treated my home as if it were his!! He represented your company well and is a positive reflection of the dedicated staff that you have on board. Please pass on my sincere thanks to your entire staff. You are my service technicians for all heating and cooling needs!! Keep up the caring attitude!! T. Johnson, Woodbridge, VA
	I am very happy with the technician that came out because he really knows his stuff! I want to compliment the whole company for how I was handled and your professionalism as a company. You must have all of the good people locked in here in a bunch. I signed on as a contract customer and I will definitely be using your company again.   Ms. Nelson, Fredericksburg, VA
	The technician arrived at the scheduled time and I’m happy to say that my air conditioner is working!!! I’m writing this as an “Appreciation” letter for the professionalism and courtesy extended to me from your technician. He thoroughly explained everything that he would be doing to pinpoint my problem, as well as informed me when he was exiting and re-entering my property. His personable attitude and knowledge of his job put me at ease and it was a comfort to trust he knew exactly what he was doing. It only took him a few minutes to find the problem, point it out to me while explaining what happened and then immediately fixed it. So, this is not only a “Thank You” to your Receptionist and Pirrone’s for such a quick and expedited turnaround on my air conditioner unit, but also a heartfelt appreciation for the candor and professionalism that your technician displayed during this service call. Your company should be proud to have someone of his caliber wearing your Company’s name on his chest – he’s an asset!!   M. Aldridge, Dumfries, VA